Do you work with home users or just businesses?

Both: small businesses and home users.

What areas do you cover?

Northern New York — On-site support within about 90 miles of Waddington, NY, in St. Lawrence, Franklin, Jefferson and Lewis counties. New York State only — we do not serve Canada. Remote support is available anywhere in New York State. Example towns include Waddington, Ogdensburg, Massena, Potsdam, Canton, Gouverneur, Malone, Watertown, Lowville, Saranac Lake.

How does remote support work?

You book a remote session, get a confirmation, and at the appointment time I connect securely to your computer with your permission so you can watch what I'm doing. No travel, usually faster.

How quickly can you help?

Typical first response within 1 hour during business hours; online booking shows live availability.

One-time help — remote or on-site — is $80 per hour, with no travel fees anywhere in our service area. Managed IT starts at $25 per endpoint per month; final pricing depends on your needs. You'll always know the plan before any work starts.

Reliable IT support without the enterprise runaround.

Direct access to an experienced IT professional who explains what matters, fixes what is broken, and keeps your business moving.

Serving Northern New York — St. Lawrence, Franklin, Jefferson & Lewis counties

Book an Appointment View Services

Book online in under 2 minutes — or call a real person at (315) 528-0953.

Fast responseSecurity-mindedOne point of contact

Support snapshot

Core services

The technical help your business actually needs.

All services

Managed IT support

Proactive maintenance, monitoring, and practical support for your day-to-day technology.

Remote troubleshooting

Fast diagnosis and secure remote help for software, email, printer, and access issues.

On-site support

Hands-on assistance for equipment, cabling, workstations, and office technology.

Network & Wi-Fi

Reliable coverage, secure configuration, and performance troubleshooting.

Cybersecurity basics

MFA, patching, endpoint protection, and straightforward staff guidance.

Backup & recovery

Practical backup planning and recovery help when files or systems go missing.

Managed IT services

Managed IT Services powered by Kaseya

Clear Data Solutions uses the Kaseya platform to monitor, patch and protect your computers and servers — with a local technician behind every alert.

Starting at $25 per endpoint

Per month. Starting price — final pricing depends on your needs and scope.

Request a Managed Services Quote

Kaseya is the technology platform used to deliver these services. Clear Data Solutions is an independent IT provider and makes no claim of certification, endorsement or partnership.

Proactive monitoring
Issues caught before they interrupt work.
Patch management
OS and app updates on a schedule that fits you.
Endpoint protection
Managed threat protection on every covered device.
Backup monitoring
Backups checked daily and failures chased down.
Remote support
Fast remote help with a direct line, not a queue.
Local service from Clear Data Solutions
Hands on site from the person who knows your setup.

Dell computer sales

Dell Computers & Servers for Home & Business

Clear Data Solutions can help you choose the right Dell computer or server for your needs.

Business laptop and widescreen monitor on a tidy office desk

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Rack-mounted business servers in a clean server room

Laptops and desktops
Business workstations
Servers and rack-mount systems
Hardware upgrades
New computer setup
Data transfer
Software installation
On-site installation

Wall-mounted network cabinet with a managed switch, gateway and neat patch cabling

UniFi routers and gateways
Managed switches and PoE
Wi-Fi access points
UniFi Protect cameras
Network design and cabling cleanup
On-site installation and configuration

Network equipment

UniFi Networking Equipment

Clear Data Solutions sells and installs Ubiquiti UniFi network equipment — routers, switches, Wi-Fi access points and cameras — with clean, reliable installations for both businesses and homes.

Ceiling-mounted business Wi-Fi access point in a modern office

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A simpler process

Clear help, in three steps.

01
Tell me what is happening
02
Get a clear plan and timing
03
Get it fixed and documented

25 years in IT

Meet your technician

Hi, I'm Dustin.

I'm the person who actually picks up the phone at Clear Data Solutions. I've been doing IT work for 25 years — long enough to have met just about every blinking light, mystery error message and "but it worked yesterday" there is.

More about Dustin

Clear answers

Frequently asked questions

Ready for IT support that feels personal?

Choose a time that works for you and tell me what you need.

Book an Appointment (315) 528-0953

Serving Northern New York — St. Lawrence, Franklin, Jefferson & Lewis counties. New York State only. Remote support anywhere in New York State.